Contact Globalong

- The Globalong International Association

Why choose the GlobAlong International Association?

Because we have experience in supervising and supporting participants

Throughout the year, our team visits host countries to follow up on projects and ensure the safety of all participants.

GlobAlong is a completely independent organisation and is not linked to any religion, political party or economic organisation. Its main goal is to supervise, ensure safety and promote projects in various countries all around the world.

GlobAlong assists anyone who wishes to take part in an international volunteering project or a language course abroad prior to, during and after their programme. GlobAlong promotes programmes in over 35 destinations, on all continents.

Our priority is to ensure safety and all our local partners are used to hosting participants from all over the world. Our team strives to improve the quality of service provided while remaining in constant contact with both the participants and our international partners.

Because of the way we operate

By focusing on listening and good communication, the GlobAlong team does their best to meet the needs and expectations of participants while taking into account actual current needs.

On site and throughout their programme, participants are also supervised by a local coordinator who they can turn to for advice and questions.

Having experience allows us to anticipate issues that may arise. That is why participants receive, prior to departure, various documents/guides facilitating the organisation of their trip.

Besides, volunteers can, if they wish to do so, contact the local coordinator prior to departure.

The GlobAlong team also remains available prior to, during and after the programmes.

Because of our commitment

To best counter some abuses related to international volunteering, participants must prepare an application portfolio, to volunteer in the following fields: social volunteering, animal welfare volunteering, eco-volunteering, medical volunteering, etc.

All volunteering missions require a minimum stay, which is compulsory.

You can find the detailed description of each project on our website: www.globalong.com.

Participants are expected to commit fully to their mission, to show a good level of autonomy and open-mindedness, to be respectful, responsible, proactive and to keep a positive attitude for their trip to unfold smoothly.

A portion of participation fees is redistributed as a donation to projects in need. They can be material or financial donations. GlobAlong is also committed to helping various projects such as: the financing of vital needs for children in Madagascar and of medical care for children in Senegal, the financing and creation of a recording studio at an orphanage in Antananarivo, Madagascar (which now generates jobs and wages for the orphans), making their staff available in various countries to support and empower local communities, etc.

- GlobAlong's partners

Who are they?

GlobAlong’s local partners are committed to helping in organisations, schools, hospitals, charities and improve the daily lives and the future of many people from disadvantaged communities all over the world.

Our partners are competent and are used to hosting international participants. They are available, attentive if you have any questions and ready to handle any difficulties that you may face, 24/7.

The GlobAlong team based in France regularly visits host countries to ensure the smooth running of programmes and to check hosting facilities.

Our partners can efficiently conduct follow ups prior to and throughout your stay. They guarantee an environment that is favourable to the smooth running of programmes.

What are the available programmes?

Unless indicated otherwise, all the projects featured on our website www.globalong.com are available. However, as soon as you receive the e-mail certifying that your application has been accepted, we recommend that you validate your registration right away. Your application will only be validated when registration has been completed and confirmed by our team. Please note that, depending on the time of year you wish to do your volunteering mission, some projects may be in very high demand.

Participants to language courses may choose the option that corresponds best to their needs: semi-intensive, intensive, a mix of group and private tuitions, etc.

Safety on projects

None of the destinations where the projects promoted by GlobAlong take place are considered high risk by the French Ministry of Foreign Affairs.

GlobAlong and their local partners keep informed and are aware of current events in host countries: some projects may be temporarily unavailable due to a natural disaster, political unrest, etc.

For your mission to run as smoothly as possible, you must follow safety recommendations which you will receive via our various documents (a Traveller’s guide, the induction meeting once you arrive in your host country, etc.).

- The process in a nutshell

Gathering information

After reading this FAQ, if you have any unanswered questions, feel free to contact us at info@globalong.com.

Preparing your application

To take part in an international volunteering programme or in a language course followed by an international volunteering programme, you must prepare an application portfolio and send it to us by e-mail at info@globalong.com.  

If you need detailed information on the application portfolio, click here.

- I sent my application portfolio over 7 days ago and I still have not heard from you.

Reviewing a portfolio usually takes about 1 to 7 days but this process could take longer if the local coordinator is on site, cannot access his/her e-mails or if the application portfolio is a little more complex (when the participant is under 18 years of age or the missions are very specific, etc.)

Registering

If you are taking part in a language course, you may register directly. 

If you are taking part in a volunteering programme or in a language course followed by a volunteering programme, once you have received the e-mail certifying that your application has been accepted, it is time for you to register. You can follow this process in detail if you click here.

In the next few days, you will receive various documents which will help you prepare for your programme.

Organising your trip

After receiving these documents, you can go ahead and book your flight/train/bus ticket, apply for a visa (if necessary), subscribe to an insurance policy (please note that travel and repatriation insurance is compulsory while travel and cancellation insurance is optional yet highly recommended), if you do not already have one.

If you are taking part in a volunteering programme, you will receive your placement letter by e-mail a few weeks prior to departure, with the details of your hosting facility.

This time lapse is necessary because it helps reduce last minute changes and takes actual current needs into account.

If you need further details on each of these steps, click here.

Arriving to your host country

For most destinations, someone will welcome you at the airport and will drive you to your accommodation. You will benefit from an induction period lasting one or several days (depending on your destination).

For some countries however, participation fees do not cover airport pick up. In this case, you will find all the necessary information for you to get to the meet up point in your registration documents.

If you wish to know more about your accommodation, meals, Internet access, etc., click here.

Returning home

At the end of your programme, we invite you to fill in an end of mission/language course questionnaire. You will also receive a certificate of participation.

- Step 1: Gathering information

How to choose a destination?

Discover the guide designed by GlobAlong to prepare for your trip by clicking here.*

Selecting your destination is entirely up to you, but please note that the GlobAlong team can guide you and advise you on this matter. You will base your choice on your own interests. We all have an idea of what a country in Asia, Africa or South America is like. While it does not always match reality, it is thanks to this impression that you will make your first choice. 

Please consider the various missions offered for each destination, the climate at the time of year when you wish to go or check flight costs as well as participation fees, to help you make a final decision. You could also consider the tourist attractions you may want to visit during your free time.

If you are selecting a language course, your destination will depend on the language you want to learn. If you cannot decide between the various programmes, feel free to contact us so that we can help you define which destination suits you best.

 - Is it possible for me to combine various destination thus various projects?

If you wish to combine several destinations and programmes, contact us !

 - Can I choose my project location?

Participants choose according to project availabilities, which you can check on our website: www.globalong.com.  

How to choose a project?

To find a project that suits you: first of all, you must determine the field in which you would like to intervene. Choose a field in which you would feel that your contribution may be particularly useful and in which you could make the most of your skills. 

Once you have determined this, you can check the details of the missions, which are available on our website. Programmes are regularly updated. Please note that descriptions are only given as an example but are subject to change according to actual current needs and according to your skills. 

Descriptions may change because:

  • Developing countries are sometimes not as organised as Western countries so timetables are not as strict.
  • Local festivals and celebrations, bank holidays and school holidays may alter the running of the project. Some local festivals and celebrations may depend on the moon and not be set in advance.
  • Work performed by previous volunteers may alter current needs on the project.
  • Each volunteer has a specific profile and set of skills so various tasks may be attributed to volunteers to best match their contribution.

Do not expect to be given a strict timetable, remain flexible and open-minded. You can think about some tasks you may suggest to your team but try not to plan everything ahead of time.

Finally, you must bear in mind that a volunteer’s involvement can make their project a success so please enjoy the process!

How to choose the length of stay?

As far as volunteering programmes are concerned, the minimum stay varies between 2 weeks and several months for some projects.

You could stay 3, 5, 6 months or even more in some countries: it depends on visa regulations in use and on current needs. 

The general average length for a volunteering programme is 4 to 6 weeks per volunteer. 

As far as language courses are concerned, the minimum stay varies between 1 to 2 weeks. You can find all the necessary information in your programme description.

As far as language courses followed by volunteering programmes are concerned, the minimum stay varies according to the destination. For further information, you can read the description for each destination on our website: www.globalong.com.

Please note that the longer your stay, the more dramatic the impact! The impact you will make will benefit you as a volunteer but, above all, it will benefit the community you have come to support. 

Your integration and immersion into your host country will be intense but this experience is different for each participant.

 - During my holiday abroad, I would like to visit an orphanage. Is that possible?

To ensure the safety of children in orphanages, GlobAlong and its partners have set up a strict process to select participants, so it is not possible for just anybody to visit orphanages. Only the participants whose application portfolios have been accepted will be allowed to go to an orphanage.

How to choose a start date?

Most projects are available all year round. However, some destinations such as Mongolia are only available when weather conditions allow it.

Besides, some projects are closed on local festivals and celebrations (like New Year’s Day) on bank holidays or during school holidays. These dates are usually mentioned on our website. If you wish to volunteer then, other missions and tasks will available for you to do.

Programme start dates depend on your destination and on your availabilities: you can choose from any of the start dates available on our website.

For most destinations, participants must arrive the day before the start of their programme.

  • Plane tickets: costs may be lower during specific times of the year
  • The climate in your host country: some months may be more recommended than others (monsoon, high peak tourist season, etc.)

 - Can I arrive whenever I want?

Programme start dates are offered on a regular basis on our website so that participants can all arrive on the same day and attend the induction period together.

However, if you wish to arrive at a later time, please contact us for further information.

 - Must I arrive at a specific time?

For some destinations, arrivals must take place before/after a specific time so that airport transfer can be made in the best conditions possible. 

This information can usually be found on our website. If in doubt, feel free to contact us.

For some destinations, if you arrive too late in the day or at night, we recommend that you stay at a hotel for the night (not included). In this case, we can help you organise this.

Who can volunteer?

To become a volunteer, you must ideally be motivated, willing to help, open to other cultures, flexible, willing to learn more about yourself while discovering a new environment.

Volunteering is a state of mind so anyone who wants to commit themselves to helping a cause that they truly believe in is welcome to join us! You must act sensibly throughout your time and intervention on site. 

You must be motivated, enthusiastic and proactive. On site, the team will be here to guide you. Feel free to take initiative and suggest fresh solutions, however please do not force your ideas on the team.  

Open-mindedness is a quality which GlobAlong looks for in all participants. Adaptation, acceptance of cultural differences, tolerance and patience all make open-mindedness. Your host country does not function the same way Western countries do.

Our Western lifestyle is very structured, organised and regulated, which is not the case in most developing countries at all. As a consequence, it is essential for you to be flexible.

Each culture has its own way of functioning, so you may be disoriented at times. If this happens to you, please take some distance: volunteering is above all a human adventure.

If you are ready to meet new people, this experience will be great for you! Our local partners are used to welcoming international volunteers and you will meet incredible people: the local communities, the local team as well as fellow volunteers.

You are guaranteed to experience a change of scene, so adaptability will be your leitmotiv. Feel free to leave your comfort zone! The guides (which GlobAlong sends you after you have registered) and induction periods have been set up to facilitate your adaptation.

“I have a disability. Can I take part in a programme?

Your participation will depend on the type of disability, on the destination where you wish to go and on accessibility on your project site and accommodation, etc. However, we will do our very best to include you!

“I have an illness. Can I take part in a programme?”

We require you to provide us with a medical certificate stating that it would be safe for you to take part in a volunteering programme/language course abroad, and that your medical condition allows it.

Our teams may request additional documents at a later time.

Necessary qualifications and skills

Language courses are accessible to all participants, whatever their level may be – from absolute beginners to advanced learners.

For volunteering programmes, most projects do not require any specific skills. You must show great motivation, open-mindedness and be willing to help. If you do have some specific professional qualifications or skills however, feel free to let us know so that we can guide you as best as we can. 

Please note that some programmes, such as medical projects, may require a specific set of skills, so they are not available to all participants.

Required language skills

For most projects, you do not need any specific language skills.

For most missions in Asia or Africa, the locals may not speak English very well. You must feel capable of communicating with the local team, your host family and the people on your project site without any help from a translator.  

As an example, if you wish to take part in a teaching mission at a school, where you will teach English, Spanish or French depending on your host country, you must have a good enough level of English, Spanish or French. You can check the required level on the programme descriptions of each destination, which you can find on our website.

If you wish to check your level, click here* and take a quick test. 

Please note however that for some destinations, a certain level of proficiency in the local language or in the preferred language of communication is requested.

 - “Am I going to improve my language skills while on my volunteering programme?”

The simple fact of communicating daily with the locals in French, English or Spanish will allow you to develop your listening skills, your vocabulary as well as your speaking skills.

 - “What can I do if my language skills are not good enough for me to take part in a volunteering programme?

You could combine a language course abroad with a volunteering programme, which will allow you to both improve your language skills and make a difference.

English-speaking destinations are available. Please opt for an English-speaking destination if you feel most comfortable speaking English.

Age limits and nationality

Most projects are accessible to anyone over 18 or 21, but there is no maximum age limit.

Applications for minors are individually assessed, however please note that we cannot guarantee that they will be accepted.

Unaccompanied minors under 16 years of age are not accepted.

Parents or legal guardians must fill in an authorisation form to allow their children to take part in an international programme.

GlobAlong promotes programmes which are open to all participants, whatever their nationality may be. However, you must contact the relevant authorities for any information on how to obtain a visa to travel to your host country.

Can we apply as a group?

It is possible to take part in a volunteering programme or in a language course as a group. You must prepare an application portfolio: each participant will send a detailed CV, but the presentation letter can be written together. 

Please note that enrolment is however individual.

You could also take part in a programme as a family. More and more families are choosing to go on a volunteering programme abroad with their children. Depending on the age of the children, projects taking place in an orphanage are often best adapted.

 

Volunteering within the framework of an internship

GlobAlong gives you the opportunity to take part in a volunteering mission which can be recognised as a work placement.

To do so, your school/university must provide us with a work placement agreement.

 - Is there a difference between volunteers and interns?

There usually is no difference between volunteers and interns because the goal of their action is the same. Tasks you may be requested to do will depend on actual current needs and on your profile. On some programmes, tasks may differ if volunteers/interns have specific skills.

If I take part in a work placement, will participation fees vary? 

Please note that additional participation fees may be applied by some host facilities for students who are on a work placement. For further information, contact us.  

How long before departure must I start the process?

There is no "time limit". However, we suggest that you start the process as soon as possible, generally, 3-12 months before the start date. It is also possible to start with very short notice. 

It is essential for you to plan enough time to organise your volunteering programme:

  • Review of your application portfolio: about 1 to 7 days
  • Booking your plane tickets
  • Request for a visa (1 to 2 weeks)
  • Request for a passport (or passport renewal)
  • Payment of the participation fees: the balance must be paid 8 weeks prior to the start of your programme at the latest, so that we have enough time to transfer funds to your host country. If you register less than 8 weeks prior to the start of your programme, you must pay the full balance of your participation fees (ie a membership to the GlobAlong International Association and a donation towards the projects) when registering.
  • Vaccinations

How should I plan my budget?

Your budget will depend on your destination, on the duration of your stay and on your needs while in your host country. You must include in your budget some expenses which are not included in participation fees, such as:

The return transportation to/from your host country

Plane tickets costs vary from one destination to the next but above all according to the season (whether it is during the tourist season or not). 

Feel free to read our file entitled How to get your plane ticket at the best price * and to search various flight comparison websites.

Generally speaking, the earlier you book your flights, the cheaper they will be.

Medical expenses

For some destinations, you must plan medication, vaccinations etc. These medical expenses may not be covered by your health insurance.

You will find some information in the Traveller’s Guide provided to you by GlobAlong, which you can read here. You may also find health-related information on the following websites:

https://www.nhs.uk/

https://www.cdc.gov/

Travel and cancellation insurance

Travel and/or cancellation insurance is not included in participation fees because some people have already subscribed to an insurance policy.

Travel insurance is compulsory and must cover the whole duration of your volunteering mission or your language course abroad. 

GlobAlong strongly advises future participants to subscribe to a travel and cancellation insurance as well. Nobody wants to cancel a trip they have been planning for a long time, however some circumstances are unsurmountable, so a travel and cancellation insurance policy will protect you financially.

If you do not have insurance yet, we recommend that you contact our partner by clicking here*.

Visa and passport fees:

You do not automatically need a visa to travel abroad. If you do need a visa, fees may cost between €20 and €200 depending on the destination and on the duration of your stay. 

Your passport must be valid for at least 6 months after the last day of travel. If you do not already have a passport and are travelling outside of the EU, then you must request one.

Transportation to the airport and daily transfer between your accommodation and your project site:

Airport pick-up and return are not always included in participation fees as this depends on your destination. For some programmes, daily transportation fees are not included either. Please check your programme page for details.

Personal expenses:

Your shopping, excursions/outings, any extra food or drinks must be included in your personal budget.

 GlobAlong has prepared a portfolio which will help you finance your project. Click here!*

I am here to help. Why must I pay?

Our local partners, which welcome you in their home countries, receive very little or no help from their government. As a consequence, they cannot afford to hire local staff but desperately need help from international volunteers. That is why we request each participant to finance their own project.

Money to spend on personal expenses

The amount of money to spend on personal expenses depends on your own needs, on the destination and on the duration of your stay. Many volunteers choose to make the most of their free time by visiting the country and by purchasing souvenirs. If you do not have a big budget but still wish to discover the country, your local coordinator will be there to give you tips. 

We can also provide you with practical advice about the cost of everyday things in your host country as well as information from former participants about the average amount of money spent on personal expenses.

If you wish to learn more about the cost of everyday things throughout the world, click here.

* English version coming up soon

- Step 2: Your application

How can I apply?

For language courses abroad, you do not need to apply. You can proceed and register directly.

For volunteering programmes or language courses followed by volunteering programmes, you can prepare your application portfolio once you have received the necessary information.

To prepare your portfolio, you must send us a detailed CV and a presentation letter.

Both documents must be written in:

  • French for French-speaking host countries
  • English for English-speaking host countries
  • Spanish for Spanish-speaking host countries

Your presentation letter must be sincere and must allow us to learn more about you, your project, your motivations, etc. You can write this letter freely however you must answer the following questions:

  • What are your expectations regarding your mission?
  • Why do you wish to volunteer?
  • Why did you choose to volunteer in this country and on this specific mission?
  • Do you have any skills or experiences that could be useful for this mission?
  • When would you like to start?
  • How many weeks do you wish to stay for?

Please send us both documents at: info@globalong.com.

How long does it take for applications to be processed?

Projects are available on many destinations all over the world, so please note that applications may take some time to process and you will not receive an immediate response regarding your project placement. This is due to time zone differences, our teams’ availabilities, access to an Internet connection, etc.

You will generally receive an e-mail within 1 to 7 days letting you know whether your application has been accepted.

How do I know whether my application portfolio has been accepted?

After your application portfolio has been processed, you will receive an e-mail letting you know whether your application has been accepted or not.

If your application has been accepted, you may proceed and register (see next chapter). 

If your application has not been accepted, our team will do their best to provide you with support and help to find another project that fits your profile, or other start dates to your programme.

Additional documents to provide us with

The person in charge of processing your portfolio may ask you to send additional documents, to ensure the smooth running of your project on site, depending on the host country that you have selected.

Proof of a clean criminal record is essential. You must send us a copy of your criminal record certificate by e-mail. 

How can I get a criminal record certificate?

You can request a criminal record certificate online. Please check with the relevant authorities in your own country.

The type of document requested (Standard or Enhanced Disclosures, for instance) may vary depending on the destination.

- Step 3: Your registration

Creating your online member account

Your online member account will allow you to register to a volunteering project or a language course abroad and will also allow you to:

  • Follow up on your registration
    • Make online payments
    • Save your travel information (arrival time, flight/train number, travel insurance policy number, etc.)
  • Access your blog 

You have now received your acceptation e-mail or wish to take part in a language course abroad? Click here to create your online member account.

Enrolling for a program

  • Log into your online member account with your login (your e-mail address) and the passport which you have created.
  • Click on « Language course », « Combined » or « Volunteering », depending on the programme which you have selected and where you have been accepted.
  • Select the country.
  • Click on « Enroll now » next to the start date when you wish to go (at the very bottom of the page).
  • Fill in the form:
    • Period, choice, travelling with another person.
  • Go to the next step:
    • Fill in the form.
  • Select a payment method to complete your registration and pay a €200 deposit.

 - I do not wish to pay by credit card. What are the other payment methods available? 

If you wish to make a bank transfer, our bank details will appear on your screen. You will also receive them by e-mail. Now, you can make a transfer via your bank.

I wanted to pay the deposit by credit card but the message ‘payment processing’ appeared on my screen before I have even had the time to enter my card details.

When you choose to pay by credit card, you must click on one of the card logos. If the message “payment processing” appears before you have had the time to enter your card details, then this must be a bug. 

Please contact us so that we can cancel the process before you can start again.

I wanted to pay the deposit by credit card, but my payment did not go through. What can I do now?

You just need to refresh the page and start again.

I wish to pay both the deposit and balance at once however, it is not working.

If you are paying by credit card, then this is normal because it is the way our website works. You must first pay the deposit. Once the payment of the deposit has been processed, you may proceed to the payment of the balance.

If you wish to pay with a bank transfer, then you can pay the full amount in one transaction.

Why must I choose 3 projects, in order of preference?

In 97% of cases, your first wish will be respected because this is according to your first choice that your application portfolio was processed. It is important for us to know which other two choices would suit you in case your first choice cannot host you. While this only happens on rare occasions, you could be redirected to your second or third choice due to an administrative issue, the closing of a project, evolving needs on site, etc.

Receiving documents to help you prepare for your trip

Once you have registered, you will receive, in the next few days, some documents that will help you organise your trip: 

  • A Departure Guide for the country you have selected with all the information relevant to the culture, religion, practical information on banks, opening times and some advice on how to dress and behave with the locals
  • A Traveller’s Guide, which is more general and will help you overcome culture shock, among other things
  • The process you need to follow if you need a visa
  • Information on vaccinations and insurance
  • A “packing list” of useful things to remember
  • The details of our local team in your host country

- Step 4: Organising my trip

Booking my plane/train tickets

GlobAlong does not organise transportation to your host country, however our teams are here to advise you on how to find the best options regarding your train/plane tickets.

We publish articles and files on our blog regularly for you to have all the necessary information to best organise your trip.

Click here* to read the article on how to book your plane tickets.

You can use several of our flight comparison websites and select the one that best suits you. Check out the flight comparison websites* available on our website.

As soon as you have booked your plane/train tickets, please enter the details of your arrival on your online member account so that we can organise your arrival in your host country.

When can I book my plane/train tickets? 

Upon reception of your registration documents, you can proceed to booking your plane/train tickets.

* English version coming up soon

Subscribing to a travel and cancellation insurance policy

Health insurance funds cover people at home but it is not the same when you are abroad, so it is essential for you to subscribe to a travel and cancellation insurance policy.

Is travel insurance really necessary?

It sure is! It is both necessary and compulsory for you to subscribe to a travel insurance policy that covers you throughout the whole duration of your volunteering or language programme abroad.

Click here to read a detailed article* on the subject.

You can choose any insurance company you like: while some participants subscribe to an annual plan, others are covered by their credit card or their health insurance fund, but others still may not already have insurance.

Our partner insurance company AVA offers a variety of “health plans”, click here* to learn more about them. You will get a 5% discount by using the code GLOBAVA.

You must enter all the details about your travel insurance on your online member account.

If you are being insured by your bank, please write the name of your bank under “travel insurance company”, as well as the type of credit card you have under “travel insurance policy number” in case your bank cannot provide you with an insurance certificate. 

Please note that for some credit cards, in the event of a dispute abroad, you must cover all expenses upfront before your bank reimburses you. That is why we advise you to subscribe to a good insurance policy prior to your departure.

What must I be insured for?

You must be covered for medical care and repatriation (this is compulsory).

How much does travel insurance cost?

Travel insurance is a minor expense in your budget (about €40/month), however it is a very important one! Do not travel abroad without travel insurance!

If your luggage gets lost or in case of an accident, the amount you will have spent on your travel insurance policy will make all the difference and can “save” your trip.

Cost varies depending on the destination, on your age, on the length of your stay and on the type of options.

GlobAlong would like to remind you that while travel insurance is compulsory, travel and cancellation insurance is optional but highly recommended too.

I am travelling within the EU.

If you are an EU national travelling within the EU, then you must have a European Health Insurance Card. You can request one from your national health insurance fund. This card will allow you to have medical care abroad reimbursed upon returning home.

You must request your EHIC a few weeks prior to departure. It must remain valid throughout your stay abroad.

Medical check-up prior to departure

Before leaving, it is preferable for you to be aware of the sanitary conditions in your host country.

The GlobAlong team does not have any medical training so we cannot provide you with medical advice. It is thus important that you see your GP or go to an international vaccination centre to obtain all the necessary information.

You can learn more about vaccinations on the following websites:

https://www.nhs.uk/

https://www.cdc.gov/

Your Departure Guide and Traveller’s Guide will provide you with information and advice on health and safety abroad. We recommend that you read them. 

Throughout your stay in your host country, you must follow any recommendation made by your GP.

You may also want to see your dentist prior to departure.

Requesting a visa

You must request a visa to enter some countries. For some destinations, it is necessary for you to apply for a visa prior to departure. For others, you can get one at the airport.

Please note that regulations change regularly and that it is essential for you to contact the relevant authorities to check whether you need to apply for a visa and this, prior to departure.

Information which GlobAlong and their partners provide you with, whether on visa regulations or living conditions in your host country, are provided on an advisory basis only and in good faith.

For further information, feel free to check the website of your national Foreign Office.

After your registration is validated, you will receive documents where you can read about all the steps you can follow if you need to get a visa for your host country. 

If you are an EU national travelling within the EU, you can travel freely with your national ID card. If you travel outside of the EU, you will need a passport.

Getting in contact with your local coordinator

If you wish to contact your coordinator, feel free to write him/her an e-mail with any questions you may have.

We can also arrange a chat session on Skype if you need to talk to him/her. 

Please read all the information provided prior to contacting your coordinator and prepare a list of questions.

Paying the outstanding balance

You must pay the outstanding balance for your participation fees at least 8 weeks prior to departure, to allow enough time for GlobAlong to transfer funds to your host country and set up your programme. 

To pay the balance, please log into your online member account, then click on “enrollment information” then on “pay the outstanding balance”.

Saving your flight information on your online member account

You must save on your online member account any information regarding:

  • Your outbound flight
  • Your return flight
  • Additional information such as: your passport number, date and place of issue, visa number and information on the airline.

Withdrawing money abroad

It is preferable to travel with a Visa or Mastercard credit card which allows you to withdraw money internationally.

We recommend that you bring some cash with you, in case you need to spend some money shortly after arriving in your host country. You can then withdraw money from ATMs. Please check with your bank whether they charge transaction fees when you use your credit card abroad.

- Step 5: Preparing for departure

Why is it important to read the information/documents provided?

The documents that we have sent you are essential to your integration and were designed for you to better understand the culture and your surroundings. 

Besides, many questions you may be asking yourself are answered in these documents so please read them!

Where can I find any additional information?

On our website:

In an effort to provide you with the best services possible, the GlobAlong International Association tries to improve their services everyday by publishing various types of information on our blog, which you can access by clicking here.

Besides, testimonies from former participants are also available if you wish to know more about projects.

-  I have noticed that there were very few testimonies on a destination I am interested in. Why is that? Has no other volunteer been there before?

Once back from their project, most participants go about with their daily routine and do not take the time to either answer the end of mission/end of stay questionnaire or send us their feedback.

If you wish to read testimonies from former participants, click here.

By contacting us by e-mail/on the phone:

You can contact us by e-mail at info@globalong.com or call us on the phone (you will find our number on our website). Our team is available Monday to Friday from 9.30am to 5.30pm (GMT+1).

By contacting your local coordinator:

As soon as your registration is validated, you will be able to contact your local coordinator via Skype or Whatsapp.

Getting in contact with fellow volunteers: 

When several volunteers go on a mission at the same time on the same destination, we can arrange for them to get in touch prior to departure.

Reassuring your family and friends prior to departure

Your family and friends may be worried about the fact that you are going so far away from home.

It is important for you to reassure them and talk to them about your motivations, about what you expect to gain from this experience, about why you wish to volunteer, etc.

GlobAlong has designed a file which could help you deal with this situation, if you do not know how to reassure potentially worried family members and friends. To read this file, click here.*

- Step 6: Your stay

Airport pick-up

For most destinations, airport pick-up is included in participation fees.

Upon arrival in your host country, a member of our local partner organisation will welcome you at the airport: either in the arrival hall or outside (depending on security regulations in place), holding a sign with your name or “GlobAlong” on it.

Airport arrival and pick-up are detailed in each country-specific guide, which you will receive once you have registered.

What can I do if my flight is delayed?

If your flight is delayed for a few hours, please contact your coordinator by e-mail and give him/her as much information as possible for him/her to organise your pick up.

If your flight is delayed for a few minutes, your coordinator will wait for you at the airport or outside the airport.

Transfer to your accommodation

Once you have arrived at the airport, you will be accompanied to your accommodation, where you can meet fellow volunteers.

Is return airport transfer included?

Because most participants choose to stay longer in their host country and travel at the end of their programme in order to better discover the country, generally, participation fees do not cover your return airport transfer. We can however organise it for you. Feel free to ask!

Are transfers between my accommodation and my project site included?

For some destinations, participation fees cover transfers between the participant’s accommodation and project site.

This information is generally given in the paragraph “included/not included” in your programme description.

Accommodation and meals

Accommodation may vary depending on the country, the programme and the project you have selected. 

You could stay in a house/flat with other participants, at a host family’s or directly on your project site (in a room or tent). 

Most of the time, you will have to share your room with other international volunteers.

Depending on the project you have selected, you could stay at a temporary accommodation throughout your induction period, before moving into a new, more permanent accommodation, where you will stay throughout your mission.

I am travelling with my boyfriend/girlfriend. Can we sleep in the same room?

In some countries, you may not sleep in the same room as your partner if you are not married. For other destinations, it will depend on availabilities. Our team will do their best to meet your expectations and requirements (whenever possible).

Please remember to request a shared room in your presentation letter.

I am travelling alone. Can I have an individual room?

Depending on availabilities and on the destination, you can request an individual room. Please note that this may incur additional fees and that this will not facilitate your integration into your team.

How are host families selected?

Host families are used to hosting international participants. They have gone through a thorough selection process designed by our partners. For language courses, host families play an important part in the participant’s learning process by helping them practice their target language.   

I am going to Senegal (this is an example) for a month. I can stay at a friend’s, but I wish to make myself useful and volunteer. Is that possible?

For organisation and safety reasons, volunteers cannot stay at an accommodation that is not offered by GlobAlong and their local partners.

When will I receive information on my host family?

You will receive information on your host family in the documents provided by GlobAlong, prior to your departure.

I have allergies. What can I do?

If you have serious allergies, you must tell us about them in your registration application. We recommend that you inform your local coordinator as well, upon arrival in your host country.

How many meals per day will I have?

The number of meals depends on the destination. You can have full board, half board or breakfast for some language courses.

This information will generally be given on each country page.

Will I have Internet access at my accommodation?

For some destinations, you will have Internet access at your accommodation and project sites.

Your induction period

Depending on your host country, you will have an induction period lasting between 1 and 7 days, which will allow you to learn more about the country, its customs, your project, etc.

What are induction days for?

Induction days are aimed at facilitating your integration into your host country by learning about the local culture and customs. 

During your induction period, you will have an opportunity to meet fellow international participants who will experience volunteering alongside you, throughout your programme.

For some destinations, induction days also include local language courses so that you can interact with the locals as much as possible.

Your project

- What kind of tasks will I be requested to do?

Tasks you may be requested to do will depend on your experience, on your profile but above all, on actual current needs on site. You can (without imposing your ideas however) request new tasks.  

I do not like the project I am taking part in. What can I do?

If you experience a problem on your project site or if the project does not meet your expectations, feel free to talk directly to your coordinator about it. He/she will try and solve the problem. Arriving in a new country can be quite confusing at times, so please do take the time to adapt.

How many volunteers will there be on my project? What nationality will they be?

The number of volunteers on each project will depend on current needs and on the project itself.

The volunteers you will meet on your project are international: they may be French, Belgian, Danish, Canadian, etc.

Local organisations in your host country are used to hosting volunteers from all over the world. Hence, you are guaranteed to experience invaluable cultural and language exchanges!

How many free days will I have? 

You will generally volunteer 5 days per week, 5 to 7 hours per day, depending on destinations.

Are leisure activities organised for us during our free time?

During induction days and depending on destinations, your coordinator will organise a visit so that volunteers can discover the project’s surroundings (for instance, in Senegal, you would visit the Pink Lake, Gorée Island, etc.).

Otherwise, volunteers are responsible for organising leisure activities during their free time. Feel free to ask your coordinator, who can provide you with advice on what not to miss in the area.

I would like to distribute material/donations which I have collected. How can I do that? 

For organisation and safety reasons, it is essential for you to distribute these items with your coordinator. He/she is the only one who can evaluate current needs and who can help you organise this.

Who can I contact in case of a problem?

Your local coordinator is available 24/7. He/she will look after you and will be by your side if you have any questions or if you need help in case of a problem.

As a consequence, your coordinator is the first person you should contact (before anyone else) if you ever come across any difficulty on your project site or experience any conflict with another person, etc.

If you cannot find a compromise with your coordinator, feel free to contact us so we can help you.

Please note that GlobAlong will only communicate with the participant and cannot communicate with their family or friends, except when the participant is a minor (in this case, GlobAlong will communicate with the participant’s parents or legal guardians).

Your safety

It is essential that all participants abide by both the safety rules provided to you in the various guides which you have received and the safety rules provided to you directly by your coordinator during your induction period.

For further information on safety, feel free to check the website of your Ministry of Foreign Affairs, which provides advice to travellers.

 - Will I be able to go out at night?

Local coordinators demand that volunteers abide by the safety rules which were communicated to them upon their arrival. Please always follow recommendations regarding times.

We highly recommend that you do not go out in the evening/at night on your own, that you avoid dark or badly-lit streets, isolated or dangerous neighbourhoods.

Other safety rules are based on common sense, such as respecting other volunteers, respecting rules on your project site, etc. Moreover, you must be fit to volunteer on your project site the next day.

If you wish to go out, please let your host family, your project manager or your coordinator know about your plans and follow their guidelines.

- Step 7: Returning home

Sharing your experience

After returning home, you will receive an end of mission/language course questionnaire where you can tell us about your experience and evaluate your satisfaction.

It is thanks to your feedback that we can continuously improve the services we offer.

Valuing your experience

Having an experience abroad, whether you are taking part in a language course or in a volunteering mission, is a major asset for your CV. Future universities or employers do value this type of experience.

A volunteering experience shows that you have qualities such as maturity, mobility, humanitarian values and devotion. 

After your language course or volunteering programme abroad is completed, GlobAlong will send you a participation certificate.

- Participation fees

Why must I pay to volunteer?

Our local partners welcome international volunteers on projects because they cannot afford to hire enough staff on site. They only receive little to no help from their own government, so it is thanks to volunteers that these projects can develop.

 - Will I get paid for my volunteering work? 

No, you will not get paid for your volunteering work. By choosing to volunteer, you accept to provide help to local organisations who cannot afford to hire staff.

How much will participation fees for my volunteering mission amount to?

Participation fees depend on the destination, on the type of programme you have selected and on the length of your stay. For further information, click here!

What do my participation fees cover?

Below is what could be included in your participation and management fees – please check the details for your destination:

  • Accommodation
  • Meals
  • Water
  • Electricity
  • Laundry
  • A SIM card for your mobile phone
  • Internet access
  • Airport pick up upon arrival
  • Transfer from the airport to your accommodation upon arrival
  • Induction period
  • Administrative and management fees
  • A donation to a humanitarian organisation
  • The setting up of new projects and the follow up of existing projects
  • The personalisation of your programme
  • The personal follow up of your application prior to, during and after your stay
  • Your personalised blog
  • A departure guide on your host country
  • Local assistance 24/7
  • Advice and assistance if you need to apply for a visa
  • Transfer from your accommodation to your project site
  • A participation certificate
  • The possibility of having your mission recognised as a work placement
  • Safety equipment (compulsory on some missions)
  • Return transfer to the airport after your mission is completed

When must I pay for participation fees?

Your membership to the GlobAlong International Association

The membership fee must be paid upon registration. This will validate your participation (after your application portfolio has been reviewed and accepted, for any volunteering missions). This will allow us to reserve your spot and start organising your programme.

Your donation

The balance for your donation must be paid 8 weeks prior to departure at the latest. 8 weeks is the time which is necessary for us to organise your stay.

How can I pay for my participation fees?

  • By debit/credit card via our website.
  • By bank transfer, via your online banking service. You will receive our bank details by e-mail.

Can I schedule payments?

Yes, you can schedule payments and pay in instalments. You must, however, meet your balance deadline.

What are participation fees used for?

If you wish to learn more on participation fees, click here.

Is the 200€ membership included in the participation fees?

Yes, the 200€ membership (valid for a period of 9 years) is included in the participation fees indicated on our website. 

Can I get a tax receipt?

We can send tax receipts to all French tax residents upon request at info@globalong.com once their volunteering mission has been completed. 

If you are a French tax resident and need a tax receipt, please contact us.

 

- For more information

Contact us!

If you have any questions remained unanswered, the GlobAlong team is here for you!

Feel free to contact us at: info@globalong.com.

You can read all the guides designed by GlobAlong as well as additional information.

Do you wish to travel differently? Go to our website: www.globalong.com.

Discover pictures from former participants by clicking here. 

Watch GlobAlong in videos here!

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